# Terms of Service **Last updated:** August 6, 2026 These Terms of Service (“Terms”) govern your access to and use of the websites, accounts, applications, and related services operated by Insula Labs (“we,” “us,” or “our”) (together, the “Services”). By creating an account, signing in, or otherwise using the Services, you agree to these Terms. If you do not agree, do not use the Services. ## 1. Accounts You must provide accurate information when creating or maintaining an account and keep your credentials secure. You are responsible for activity that occurs under your account. You may not share account credentials in a way that allows unauthorized access, or use another person’s account without permission. Notify us promptly if you believe your account has been compromised. We may suspend or terminate accounts that violate these Terms or that pose a security or abuse risk to the Services or other users. ## 2. The Services We provide applications and related cloud features, which may include account authentication, device connectivity, and storage or sync of settings and related data for use in our apps. Features may change, expand, or be discontinued as we develop the Services. We do not guarantee that any particular feature will remain available indefinitely. ## 3. Your data and secrets You may store application settings and secret information with us for use in our apps. That can include preferences and provider credentials such as LLM or other API keys. You represent that you have the right to use any credentials, keys, or other secrets you store, and that storing and using them through the Services does not violate third-party terms or applicable law. You remain solely responsible for: - How your keys and credentials are used through the Services - Usage, billing, rate limits, and compliance with third-party providers you connect - Content and actions initiated with those providers using your credentials Sensitive settings and secrets you store with us are encrypted and isolated per user. They exist so our apps can operate on your behalf—not so other users can access them, and not so we can use them as our own. Our handling of personal and account data is described in our [Privacy Policy](/privacy). When you delete your data or account through the Services, cloud-held data for that account is deleted **immediately**, with **no retention**. Local copies on devices you still control may remain until you remove them. ## 4. Data loss We are not responsible for any loss of data arising from your use of our apps or Services, including loss caused by bugs, outages, sync or backup failures, deletion (by you or otherwise), device failure, third-party providers, or any other cause. It is your responsibility to maintain whatever records, copies, or backups you need for recovery. Do not rely on the Services as your sole copy of anything important. ## 5. Acceptable use You agree not to: - Use the Services for unlawful purposes - Attempt to access, interfere with, or disrupt other users’ accounts or isolated data - Probe, scan, or attack the Services except with our prior written permission for legitimate security research we have agreed to - Circumvent authentication, encryption, isolation, or other security controls - Abuse the Services in a way that harms Insula Labs, other users, or third-party providers - Misrepresent your identity or affiliation in connection with the Services We may investigate suspected violations and take action we reasonably consider appropriate, including suspension or termination. ## 6. Third-party services The Services may allow you to connect to third-party providers (including LLM and other API providers) using credentials you supply. Those providers are independent of Insula Labs. Your use of them is governed by their terms and policies. We are not responsible for third-party services, outages, pricing, or how those providers process requests made with your keys. ## 7. Intellectual property The Services, including our software, branding, and site content we provide, are owned by Insula Labs or our licensors. These Terms do not grant you ownership of the Services. You retain your rights in data and content you provide. You grant us a limited license to host, process, and transmit that material solely as needed to operate the Services for you. ## 8. Disclaimer THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, INSULA LABS DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, error-free, or completely secure, or that data stored in or processed by the Services will not be lost or corrupted. ## 9. Limitation of liability TO THE MAXIMUM EXTENT PERMITTED BY LAW, INSULA LABS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE TWELVE MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100). Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law. ## 10. Changes to these Terms We may update these Terms as we expand apps and services or change how the Services work. When we do, we will post the updated Terms here and revise the “Last updated” date. Material changes take effect when posted, or on a later date we specify. Continued use of the Services after an update means you accept the revised Terms. Our goal remains to offer Services that treat your data privately, securely, and honestly. ## 11. Contact For questions about these Terms, contact Insula Labs at bosley@Insulalabs.com.